Privacy Policy

This privacy policy sets out how Greenkeepers Direct uses and protects any information you give Greenkeepers Direct when you use this website.

Greenkeepers Direct is committed to ensuring your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy statement.

Greenkeepers Direct may change this policy in the future by updating this page. You are advised to check this Policy Statement to ensure you are aware of any changes that may have been made. This policy is effective from 1st September 2011.

What we collect

We may collect the following information:

a. Your name and company details.

b. Your contact information, including telephone, address and email address.

We do not store, or have any future plans to store, financial data such as credit or debit card details.

What we do with the information we collect

We require this information to process your orders and to provide you with a more efficient service, and in particular for the following reasons:

a. Internal record keeping

b. To use the information to improve our services

c. To periodically send promotional emails about special offers and other information we think may be of interest to you, using the email address you have provided.

d. To use your information to contact you for market research purposes. We may contact you by telephone, email or post. We may use the information to customise the website to improve our service.

Security

We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure,

we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the

information we collect on line.

How we use cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added  and the cookie helps to analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information and your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify you web browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. However, once you have used these links and left our site, please be aware that we do not have any control over external website. We cannot be responsible for the protection and privacy of any information which you provide or gather whilst visiting such sites, these sites are not governed by this privacy policy. You need to be cautious and look at the policy statement of all sites that you visit.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law.

We may use your personal details to send you promotional information about third parties which we think may be of interest to you. We will only do this at your request.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that the information we are holding about you is incorrect or incomplete, please write or email us as soon as possible at our address found on our contact page.

We will correct any information found to be incorrect as soon as possible.